I have never written an online review of a bar or restaurant, and shy away from reading them because I feel that people that have had a bad experience are more likely to review an establishment. I had been to Lyle's maybe two or three times before tonight, but had never sat at the bar. Tonight, I sat at the bar with a friend of mine who is a regular. First, I had to wait over ten minutes to get a drink, despite sitting in a stool right at the bar. I was completely visible, yet the bartender skipped over me three times. I am a bartender, so I always give the benefit of the doubt, because I know I make mistakes and it can be a tough job. Once I finally got a beer ordered and delivered I attempted to order two tacos for myself and two for my friend. The bartender proceeded to argue and chastise the verbiage that I used to order our food, bickering about the difference between an order vs. a single taco. I apologized for my naivety, and tried to explain in simple language that I wanted two tacos for myself, and two for my friend. Between 10 and 15 min. later multiple taco orders were delivered to other patrons. My friend and I got the bartenders attention questioned if the recently delivered order to other patrons might have been ours, at which point be responded that he hadn't ordered us tacos because,"you guys refused to order right." I was completely taken aback by this and immediately and without hesitation burst out, " Are you f***ing kidding me?" In response, he grabbed the door staff and immediately had me kicked out of the bar. My friend went with me as he was just as surprised and utterly offended as I was. I intend to go back next Monday afternoon (5-12) and issue a formal complaint with management against this bartender (who is middle-aged, wore a ball cap, and had a bit of a mullet). I have never been kicked out of a bar in my life. I am stunned at this bartenders complete lack of professionalism and dedication to serve his clientele.
more