After being on hold a long time with woman who didn't seem to know what she was doing(typical), made rsv to surprise wife w/ 4hr spa package. Lady even told me from about 2:30 to 7:00 for all services. Wife got there and they only had her down for a 30 minute massage! How does that happen? Will never go there again. If you are dumb enough to book there, be prepared for disappointment.
Pros: When you are disappointed and leave, at least you can walk around Highlands...
Cons: Everything, management is terrible. Don't buy, don't buy.
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