Sportique took my scooter in the spring of 2007. It turned out that the engine had been blown and that we needed a replacement engine. They found a replacement and it took 5 months to put it in the scooter. When we got the Scooter back, it was scratched, missing its rear basket, and the battery was dead. The people at Sportique denied any responsibility for the scooter's condition and were out of a battery and baskets. When the battery finally arrived, we had to convince them that, in fact, they had drained the battery and that we deserved a new one. They had "tossed" the rear basket and kept talking about the time frame that it took for us to get back to them. All in all, they ruined the scooter, took no responsibility, and kept it all summer last year. They never returned phone calls or e-mails and made us feel like we were in some way responsible. Horrible, and I will never go back!
Pros: Good selection of scooters
Cons: Horrible customer service, rude employees, lack of communication whatsoever
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