Even though your first impression is a small hole in the wall, Jims is actually a spacious center filled with a staff that is highly knowledgeable. Every person working there has some area of expertise and will always go as far as they can to help you. Ive found that every time i walk in, there are familiar faces that can either be a helpfull sales person or another customer like me that has become a regular. Unlike many chain stores that will only drop prices if you let them know you want to drop large sums of money Jims always tries to get me the best deal they can afford, nor do they shy away from special ordering somthing for me if it was not in stock. Ive had very few bad experiences with the sales staff and have never had a reoccouring problem since ive never seen that particular sales person work there again. Jims keeps a great standard of service and has never let me down yet.
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