I've been looking for a dentist that would be in my insurance network and went with Aspen Dental for the sake of convenience. This has turned out to be a mistake.
The dentist that gave me my initial check up said my teeth were fine and only needed cleaning, and maybe a consultation with an oral surgeon for an alignment. But the hygienist who checked me said I have periodontitis. She then proceeded with what I thought was a cleaning, but turns out was something else called a debridement. I was partially charged for this procedure and was given a mouthwash. I thought this mouthwash was free, since it was never discussed, but I ended up having to pay for it.
I still needed a cleaning so I scheduled for that for a future date. For that visit, I was given, in addition to the regular cleaning, a fluoride treatment and, I believe, a flushing. I was not made aware that these were extra charges. Then I was given a tube of fluoride dentifrice (which is just a fluoride treatment toothpaste). I knew I would be charged for this, but thought it would not be too much. It was $24 for a small tube that normally retails for $15. In the end, the extras I had to pay were more than the regular cost of a cleaning.
I don't think I need to say it, but I will not be going back to Aspen Dental in the future. I do not recommend it at all. Consider every other possible option before resorting to their services.
Pros: technology
Cons: business ethics
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