I have a 2001 Olds. Alero with the factory Monsoon audio system in it. My rear deck 6x9s which are Bi-Amplified were crackling a bit. I was told alot of bad things like I would have to replace my entire system. A buddy suggested I check out the Sound Stream SST6.9 speakers. I went to the SS website and pulled up the local dealers and E-mailed all 3.
The response I got from Rolling Audio was fast, Courteous, and very helpfully. They seem like good people and made me very comfortable about asking them questions. I liked that I got specific answer to my questions and not the usually generalized blah dee blah.
Pros: Great customer service, very friendly and helpful even over E-mail
Cons: none yet
more