As with most other people I was warned about the horrible service from Charter too. And like others I decided to try anyway. Luckily enough I didn't experience the rash of problems that most complain about. The only problem with my install was that the tech only brought one cable box instead of two. I scheduled another appointment, on a Saturday, and everything was fine. The cable works, the phone works and the internet is great. I might be one of the lucky ones but my service has been great.
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