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Terrible Support Staff - Review by citysearch c | Center Sinai Animal Hospital

Center Sinai Animal Hospital

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Terrible Support Staff 4/28/2008

I have been going to this vet for a number of years during which time my cat has been on run of the mill anti-anxiety medication. I called this morning to renew the prescription and explained that I had to go out of town immediately for my grandmother's funeral in Chicago. They told me that it had been more than a year since my cat's appointment and that they couldn't dispense medication without first seeing my cat. I again explained that I had to go out of town for a funeral and that I could not bring her in until I returned (which, of course, I would do). This was not acceptable to them. I now have no medication for my 12 year old cat who pulls her hair out in clumps when she is upset which she surely will be when I leave town for a week. What I find amazing (other than the complete disregard for the death in my family) is that I received no notification that the last prescription I filled would be the last until I brought her in - even though I was in the vet twice last month with my other cat. Needless to say, I will not be returning. more
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