So a few months ago I started experiencing intense pain from a root canal which had been ongoing for about two weeks (long story...) I also suffer from occasional migraines. Well, the tooth pain prompted a migraine attack, at about 9 pm...Went in to be seen at Aurora Urgent Care and waited for about half an hour, before they had me fill out paperwork. Then the girl needed my ID again about 15 min later. About 10 min later they took me back to a rrom where I sat for about 45 min waiting to be seen by doc. The nurse/front desk/whatever she was came in and told me I would have to leave and go to the ER because my insurance didn't cover tooth pain with them (even tho I was mostly there for the migraine). For anyone in actual pain, 2 hours of wasted time is a LONG time. No apology or anything. Also got some attitude from the front desk girls (or in fairness maybe I was just in pain and being grouchy) but either way my experience sucked.
Pros: Less wait time than ER
Cons: Unorganized, rude staff
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