Overall premise of situation: Cat was throwing up night before for several hours. He was just put on Thyroid medicene by the Dr about a week prior which wasn't reacting well to him. So I took him in for a look at to see if the medicene was right strength. Not to run 15 other additional tests when he was a healthy cat before the thyroid medicene was prescribed.
Situation and results:
Winters Chapel and Dr. Nachamkin ran unauthorized tests (after getting off the phone with us and telling us no extra work would be taken because it would be a waste and nothing was likely to show) that ranked up a $300 bill. When I called to speak to the Dr about his choice of testing and authorization he proceeded to raise his voice and say I was questioning his skills as a Dr. I explained I wasn't but didn't give him a blank check for my cat services (especially when he A) had extra work 6 weeks prior all turn out to say he was a perfect cat and B) he said he appeared to be just fine in the office that morning and had not thrown up etc so he would give him IV and anti-nausea medicene and monitor him). So of course, I was shocked to see a $300 bill for bl*od work etc. He argued his rights to do what he wanted and then said he would take the charges off with a refunded check. I said thank you as I think that the panel ordered was out of line for the symptoms and past extra work of 6 weeks ago, He then yelled you will get your records back too and Hung up on me. That was uncalled for and unmature. Especially for a man of his age and practice discipline.
Overall rating: I rate him with one- star. There is another Dr there that I have seen, a woman and she was pleasant. So I limit my review to him. But, there are many places out here and you seem to see whomever they give you so if the odds are you might see him, I would go somewhere else.
more