I was totally happy with my recent experience at Dr. Shamban's office, altho I didnt' see her (I saw a physician's assistant). I was treated promptly and couretously by the staff and all my questions (mostly about insurance) were answered right away. My skin problem was medical in nature as opposed to cosmetic, and fortunately has cleared up and shouldn't reoccur. Now I'd like to return to the Laser Institute for some cosmetic work! All in all very professional.
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