I live in the neighborhood and usually accompanied friends and their pets to this vet office. The staff is nice but the manager (I think her name is Ria? Rhea?sp) can be very mean to the staff and abrupt with clients who complain about the long wait and poor service. The receptionists are trained to be very aggressive in selling additional products and procedures, which i'm sure is not their place bec. they are not vetrinarians or vet tech. There is a bad odor in the waiting area where i spent many hours waiting for neighbors, i think it's taken for granted and the staff cannot smell it anymore? Inside the decor was old and dirty and facilities could be improved/updated. The techs are sweet but very young and inexperienced, i met a few decent technicians/asst but somehow i think this place cannot keep good employees 'coz of the work conditions and manager's constant yelling (you can hear it through the doors!). It's funny but it's sad for the animals and the owners of the pet's because they think they are paying for good service but it's not very nice. I would never bring my pet here, but that's just my opinion and everyone is welcome to try it out and form there own. BR
Pros: staff is nice but young and inexperienced
Cons: manager yells all the time, good employees never last
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