Where do I start....\r
1. I had an appointment and 10am and at 10:10 an associate floats by and says ""It'll be a minute"". \r
2. When I walk in she gives me any annoyed look for being the first client waiting outside the door for opening, asking, ""What can I help you with, why are you here"" as she stands next to an APPOINTMENT ONLY sign... ((I would be guessing I had an APPOINTMENT!)\r
3. After the sales lady asks which types of dresses I am interested in, she rudely keeps interrupting me telling me how I am using the wrong terms of mermaid vs. trumpet skirt...((I am sorry, this is the first time I am getting married and not overall familiar with the terms))\r
4. After hearing I wanted to stay in the lower box of prices they had available she huffs and puffs and opens a door to an overwhelming room stuffed of dresses and never checks back. \r
5. After I decided to not even attempt to try on bridal gowns, my bridesmaids and I glance through their bridesmaids dresses for ideas. Again, the saleslady NEVER checks on us as my two girls and I are holding arm fulls of dresses looking for the fitting room.\r
6. When we are done and picked out the top choices that we will look for at OTHER HELPFUL boutiques, we leave and say goodbye and don't hear her respond (She is at the counter talking to a friend) until the last one of us is out of the door.\r
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I was incredibly surprised by the lack of customer service. I highly suggest all future brides to STAY AWAY from this hell hole. I have worked in retail for years and cannot entirely describe the disgust I had with this boutique. I would rather travel four hours and pay triple the price of a gown before I step foot in such a horrific place again.
Pros: they were the closest in location for me. and... that is about it.
Cons: everything... the atmosphere, lack of service, piles of gowns that were unbearable to search through....
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