I bought a pair of Nocona boots ($229.95 + tax) based on their salesperson's recommendation. They looked and fit good. Only eighty one days later I had worn a half-inch hole through the sole. I've worn boots for the last 20+ years and even in my younger motorcycle-riding days, have never had to even think about resoling a pair of boots in under a year. I brought them back and was told they don't guarantee against wear. I then produced my original sales receipt, and asked if these boots generally had a life expectancy of under 90 days. I was told: ""No, that's unusual, these are my best selling boots and I never have problems with them."" This is no longer true as I have, in no uncertain terms, made them aware of a problem with their best selling boots. Yet, here I am having to buy a replacement pair of boots while they send this pair to the Justin (yes, Nocona is made by Justin) factory for inspection. Can anyone guess what brand of boot I did not buy, and where i did not make this second purchase?
Pros: Large selection
Cons: poor parking, less than 90 days to ""wear out"" soles on their best-selling boots
more