My husband and I joined 5 years ago. We thought it was an excellent deal. We have been on at least 4 vacations thru them and have never been disappointed. At first, there were some things we didn't understand, as the presentation went very fast and it was explained to us in great detail when we questioned and then made sense. They helped us get a great deal to Disney 2 years ago, and we had a blast. Sorry for your troubles with them. You have to realize that you sign up for their service and if you don't think you will use them for your travel needs--- then it is probably a big expense. We use them and they save us money!\r
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