Awful, unprofessional, non responsive. I can't turn enough people away from this business. I'm easy to get along with and this is one of the rare times I've ever complained about a business. But this place was a joke from start to finish. When I was told the car was ready it wasn't. In fact, it was in the shop an entire additional week making the cost I paid the rental car significantly higher. When I phoned Jamie I was promised he'd call back with updates. He NEVER returned a single call. In the end the work was shoddy and expensive. He's a nice enough guy but his technicians, or at least the one that worked on my car, was terrible! There are far too many good body shops in Raleigh to mess with this place.
Pros: You're kidding, right?
Cons: Too many to mention
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