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Bad Customer Service - Review by citysearch c | Catan Fashions

Catan Fashions

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Bad Customer Service 4/27/2008

I went to Cantan's for my bridesmaids dresses. The girls were very lazy and unhelpful. My maids and I did all the work, pulling the dresses, finding the styles, and tracking down someone to get our sizes. They also tried up size my bridesmaid, meaning more money for take ins. Even though they have lots of vendors and options the customer service was not worth the headache. I went out three times with my maids to get the dresses ordered. I asked four times what my color options were, the girls all said any of the 55 five colors could be used. Here we are 4 yes 4 weeks after ordering the dresses and there is a problem with the colors, only 12 of the 55 can be used for the style dress that I got for the brides maids.\r \r While Davids bridal has less of a selection their customer service is great. I had no problems getting help there. I wish I would have spent the extra 52 dollars at Davids, Cause now I have to make a fourth trip out to fix the problem. Pros: Lots of vendors to choose from Cons: Lazy workers lead to bad customer service more
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