We had the same experience as the prior posting...great salesmanship but no follow through. No supervision of the subs, didn't complete the job, and won't return phone calls. We've had to finish the job ourselves. It's a shame too, as we've had many people comment on how good it is looking and would like a referral.
Pros: Great design concept, good salesman
Cons: No follow through, doesn't keep commitments,
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