I CALLED WEST TOWN AND HAD CHUCK CAPORALE COME OUT TO QUOTE SOME REPLACEMENT UNITS AND REPAIRS THAT OUR CURRENT VENDOR RECOMMENDED. CHUCK SURVEYED OUR OPERATION AND FOUND A BETTER SOLUTION FOR US. WEST TOWN'S PROFESSIONALISM WAS SOMETHING I HAD NEVER EXPERIENCED BEFORE AND CHUCK WAS REALLY KNEW HIS HVAC. THE BOTTOM LINE IS THEY SAVED US MONEY AND WE GOT A GREAT WORKING SYSTEM NOW. THANKS WEST TOWN!
Pros: VERY PROFESSIONAL, WONDERFUL CUSTOMER SERVICE, A LIVE PERSON ALWAYS ANSWERS THE PHONE, NO VOICEMAILS!
Cons: I WISH WE HAD CALLED WEST TOWN YEARS AGO.
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