I am torn down the middle over this place. I like the food, like the coffee, like the fact that there's group seating that sets the stage to meet neighbors...but I don't like the prices, and don't like the service. Its consistently bad service here, and you've been warned - do not go if you're starving. If you are hungry and think you will get a sandwich easily and quickly, think again. And the crowd has nothing to do with it. The amount of time it takes for an $8.00 panini is absurd. Equally absurd is their attitude. Sometimes nice, but most times snotty and at times bordering on hostile, even if you smile at them. Don't even bother trying to make small talk. This is an example of whats acceptable when a neighborhood is underserved. They get business only because there are no real alternatives in the area. I used to go often, when they first opened everyone was so friendly and tried hard. Now they can care less, AND they've raised their prices (even on the day old pastry) so my visits have basically ended, i pop in sometimes for a cafe au lait or a scone, thats about it.
Pros: coffee options, varied menu
Cons: slow service, attitude, high priced
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