I am a bride-to-be(August 9,2008) and I chose Rosie's Bridal for my bridesmaids to order their dress and their staff has treated everyone....INCLUDING MYSELF with absolute disrespect. I'm not trying to pull any type of CARD but it's amazing how quickly the guy behind us was assisted by the young lady at the front desk although she called some girls from the back of the store to help us as if she were too busy and we were FIRST in line. You have no idea how upset I am about this. I made 2 trips to Independence from Kansas City,KS today just to make sure my bridesmaids had nothing to worry about and I am just now getting home and the least of my worries should've been how my bridesmaids and myself would be treated once we reached your facility. My bridesmaids' money is no different from anyone elses money that has been paid to you all and I expect no difference in treatment. No one said ""Hi, How are you today?"" either time I went today. After my last bridesmaid paid her money, the lady didn't say thank you or have a nice night or anything. Everything was UH HUH, UH HUH. Don't get me wrong, the girls look awesome but their demeanor is unacceptable. It takes more than fancy clothes to provide great customer service. My visits today and my bridesmaids experiences were a total disgrace to what we stand for and what my wedding represents. \r
more