My initial visit to Dr. Smith's office was a walk-in many years ago when needing to get a new pair of glasses at LensCrafters on short notice. I was very pleasantly surprised by his friendliness, expertise, professionalism, and excellent bedside manner. I've been going back to his office exclusively for all my eye care appointments since then. He has been consistently terrific, takes extra time to answer all of my questions, and has demonstrated a breadth of knowledge I continue to be surprised by. For example, I recently asked about LASIK and not only did he give me great advice he also did a quick exam to determine whether I'm a likely candidate, and suggested several alternatives.\r
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In my experience the staff in his office have been great. Especially since I'm a little disorganized with my paperwork there have been a couple of occasions where I had forgotten my insurance paperwork and needed to be refunded for my visit at a later time, and in both cases they handled it promptly and with a minimum of hassle. They're very attentive and have been accommodating to last-minute schedule changes and missed appointments.\r
Pros: Terrific with people, very knowledgeable, great staff
Cons: None so far!
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