Just to let everyone know about my experiance with Karen Cullinane owner of House of Diamond.Her service started out to be nice till it came to a point we started negotiating on the price of my fiancee's ring and my ring. My fiance offerred her a price and she agreed. When I went to see the ring again, I offered her my price and told her please see what you can do on the price,if you cant then we will figure something out meaning will make it work some how and try find money to meet her price. Instead,she calls us 2 days later told us she doesnt want to do business with us and sold our diamond that we picked out the best of all to someone else!!!!!! She said she called us one time and couldnt get through,fact was my fiancee went to see her but she is not at work and the next day she sold our diamond!! I will never ever deal with them again as they dont appreciate customers. They dont try to work with you to meet your budget or least if they cant,give you an option on what the best they could do. I am in sales and I do all I can to make my customer happy to see how close I can meet thier budget as I am truly hungry for thier business. But they didnt want to go the extra mile,therefore they lost a good customer.
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