If I could rate them a zero I would!\r
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They lost out on a $2,000.00 purchase all because the sales rep was VERY uniformed and the manager was rude and unwilling to work with us. I will never set foot in that store again. I am appalled that a place deemed so ""Classy"" was so incredibly unprofessional.\r
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We bought a ring, being told that it would fit a 2 CT, come to find out it would only fit a 1/2 CT and the ring would need to be remade in order to fit a 2 CT. This is of course after we purchased the ring and had to take it to another Jeweler to attempt getting the stone set...since we didn't buy our diamond from the they wouldn't set it for us. The other local Jeweler also told us that Jared's did not put a crown on the ring and that we would need to purchase that...hmmmm...so there's another few hundred dollars! The manager later tells us that they do not put crowns on any of their rings and after the initial purchase then you buy your crown. We asked the sales rep two different times if one the ring price was the ""final"" price and two that the ring would for sure fit a 2 CT. Both times being told yes. The Manager was unwilling to work with us and was put off by the fact that we wanted to return the ring because of all the errors! They suggested we get a smaller stone to fit the ring!\r
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After all the headache this place casued us we were informed that they had no cash at the store and it would be 5-7 business days before we reveiced a check from them! Other wise we could keep calling them to see if they had any cash for us, in hopes that someone would come in and make a purchase.\r
NEVER NEVER NEVER again will I do business with this place.\r
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Pros: Nice Building
Cons: Too many to list in such a small space!
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