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Beware-Living on reviews of 25 years ago! - Review by citysearch c | Chalet Suzanne

Chalet Suzanne

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Beware-Living on reviews of 25 years ago! 4/13/2008

You must be kidding to suggest to your readers Chalet Suzanne. It is living on reviews from 25 years ago. Our plumbing did not work in our room. Our king bed had two sinking wholes on each side, unbearable to sleep in, not to mention the linens smelled. Our ""old/junkyard"" furniture, not antique or anything of quality (even in past days) was painted purple, white, and wood laminate. Our lights were burnt out. We went to the desk three times and not even a lightbulb was fixed. At check out, we dropped off our bath towels with holes in them. We also left three ph #'s to be reached at....thinking (obviously mistaken) that someone there cared. The only thing we received was a pretenious, sorry card and a $400+ bill on our credit card. Couldn't believe it. We travel all over the world. Not even a phone call, come and try us again..........zilch, 0 ! Beware!! Pros: Under different management this could probably be brought back to at least two stars. Cons: They could care less. Only want your money! Hospitality is a foreign word. more
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