I went in to studio 21 salon in hopes that it would live up to the name of Paul Mitchell. i had gotten my hair cut my a girl name Katie..i told her that i wanted something funky,different, and that i wasnt afraid of going short so long as it suited my thick hair. it seems like she knew exactly what i was going for so i ended up just telling her to do what she wanted, that i will be her blank canvas. BAD FREAKING MISTAKE.. my bangs become this upside down U shape with 3-4 long pieces overlapping them, i have side pieces that are uneven one going to my chin and the other about the middle of my neck, really short layers on top of my head that were hair sprayed up making me looking like a have a fountain. it looks god awful but im hoping to myself its just the way she styled it.i end up paying for the hair cut, tipping her and walking out of their trying to flatten the new fountain on my head saying to myself maybe i could fix it when i get home. i cut my bangs making them one length and cutting the sidepieces so that they are even...and then i notice that the on the right side of my head right above my ear thers a huge chunk missing. not one bit of my hair matches the other side its just one chopped up mess.im so mad at myself for trusting her, wasting $35 on a cut and then tipping her $10. i end up returning to Studio 21 in hopes that somone else could fix it, they look at me as though i'm crazy for hating the cut and tell me only katie can fix it otherwise i would be charged for a whole new haircut. Me not wanting to give this salon anymore of my money i end up letting katie attempt to fix it. she tells me she cant put hair back where there isnt and ends up trying to blend the chunk that was missing from the right side of my head and just makes it worse.
Pros: Appearance of the salon
Cons: customer service
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