We were having our dream home built and were completely overwhelmed. Our builder suggested Lowe's/Home Depot or go all the way to a down town area lighting showroom. We went to the the big box retailer and got no service and a really bad selection. We went down town and the showroom people were rude and when they found out our budget, seemed really disinterested. They gave us a clip board and then never came to find us! Our real estate agent told us about Essence Lighting. HUGE selection! GREAT people! They came to the house to get a lighting list together for us, we showed them the style of our furniture/cabinet/granite and they were spot on with designs we loved! They were simply the best. The pricing was even better than Lowe's or Home Depot! After we moved in they even came out to help me select mirrors and lamps.
Pros: follow up, preparation, pricing
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