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Horrible Experience - Review by citysearch c | Scheer Photography

Scheer Photography

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Horrible Experience 4/14/2008

We were recommended to Scheer Photography by friends for our wedding and at first it seemed like a good idea. How wrong we were!!!! First, we had to pay the full amount for our package up front and when we tried calling the studio to ask questions, our phone calls went unreturned. Less than a week before the wedding, a random photographer called and said they were going to photograph our wedding when the owner, Brian Scheer, promised to do it. It has now been a year since our wedding and we still only have a portion of our album and pictures!!! We were promised the album and pictures 8-12 weeks after we placed our order. After not hearing anything for 16 weeks we began calling Brian, having to wait another 3 weeks before our calls were even returned. We were then told 2 more weeks; it ended up being 4, and we still don't have our entire album! Brian has been very unprofessional, promising deadlines he was unable to meet and having a different excuse and sob story for every time we questioned him. This has been a very stressful experience and is the only thing we wish we could have done different on our wedding day! The one ""star"" in our rating was for our actual wedding day photographer. It's too bad we couldn't relive the day with our album in hand on our First Anniversary. Our advice to you is to read the reviews and STAY AWAY from SCHEER PHOTOGRAPHY!! They have horrible customer service and are dishonest and unprofessional!!!!! Cons: poor customer service, over promised and under delivered on all services more
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