This comes from experience.
I spent 30 years in the restaurant business, working with some of the best.
I can walk into a restaurant, and in a heart beat know if things are going well.
We like good food and service, and normally it doesn't take much to please us.
My wife and I, stopped by Joe's at dinner time a couple of Sundays ago.
We were seated, then proceeded to wait, and wait and wait,
until finally one of the waiters noticed, and said he would take care of us.
After he got it going, the service was OK.
only OK.
We got served, the shrimp was good, but when paying the prices Joe's charge, I would, expect great.
Last Sunday, we thought that our young adult kids would enjoy Joe's, it is kinda fun.
It was my wifes birthday, and we were to have 7 in the party. We called for a reservation, for 6 PM.
My wife,a friend and I, arrived shortly after the kids at 6:01 PM.
Seeing my daughter across the restaurant figured that they were being seated, and joined them.
They proceeded to say that the window area table reserved for ,was given away to a group with a simalar name, and we were being seated in a less than desirable location.
My wife stopped and spoke to the hostess or manager, or whom ever and arranged a better table.
We went back to the lobby and watched the crew get three tables cleaned and reset.
The crew was slow , and didn't seem to care that they had screwed up OUR, reservation and with that, would give some concerted attention to getting us seated.
While the sign jokes about the crew being less than great, a joke is one thing and less than good in reality is another.
We got seated. the waitress was nice, offered drinks and we were off.
A few got drinks, and we got 2 appetizers.
Our order was taken, the appetizers brought and eaten, salads arrived and were eaten,
We were served our dinners at 7:31 PM yes 7:31,with a 6 PM reservation.
Bill was $165 tax and and tip over $200.
Have to be really hungry 2 go again.
Pros: food good, not great good
Cons: Services needs help. Had plenty of help on, just were not, trained or preformed poorly
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