I had been using my bank for a credit card service for years and continued to get minimal support from them. From the minute that I contacted Keith, the customer service has been fantastic. He carefully assessed my business needs and provided me with an excellent proposal that saved me money! I thought getting it all up and running would be complicated, but it was a piece of cake since Keith came in and hooked everything up. He even arrived with phone cords and splitters for our phone jacks. Keith has continued to check in and evaluate the current program in order to best meet my business needs. You just don't see service and attention like this anymore - if you are still with your same 'ol system and haven't made the switch yet - don't delay. You will be very pleased!
Pros: everything
Cons: none that I can think of
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