Too many docs, too much bureaucracy. Think of Soviet Russia, a big Texas cattle ranch, or a cheap airline--but with better furniture (though not enough of it to seat everyone waiting). I've punctually made my appointments, only to wait a half hour to an hour to get my 30 seconds with the doc and 5 minutes with the assistant. They told one patient arriving five minutes after closing to make another appointment next week--even though the waiting room was still occupied. Then, to top it off, they have a problem with sending authorizations to insurance companies. When you call, expect to wait...and wait...and wait...and then if they need to get back to you, don't expect a call back within the day...or even the week if the message gets lost. I you have an option, go to a less intense practice more devoted to total patient care & administration.
Pros: care itself was OK
Cons: waiting time, appointment process, delay in returning calls, insurance paperwork all sub par
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