Not very helpful. My boyfriend and I went to this store twice to look for engagement rings. The first time our salesperson showed us a variety of settings and actually placed various diamond cuts in them. However, he did not bother to ask what clarity rating we wanted nor did he offer to explain the differences; this was unlike the other stores we visited in the diamond district. The second time we went back to compare and this time the same sales person just placed the settings down on the counter, without asking what cut I wanted to see in the setting, and left them there for me to try on while he talked to his coworkers about the Red Sox. Then he was so rude to ask my boyfriend when he was planning to purchase a ring, right in front of me! Well, they lost out on a few thousand dollars sale.
Pros: large selection of engagement rings
Cons: Not attentive nor helpful
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