First visit was good, 2nd visit was okay, our 3rd visit I decided to show some friends a good time but we had a crappy waitor (Male Asian dark complexion). We are from the restaurant industry and are extremely forgiving but even this was beyond dismissing. He completely ignored us, was slow to bring anything and we always had to flag him down for service. When we did get his attention, he treated us like we were totally annoying interfering with his time standing around. The kitchen food was terrible. Dried tonkatsu, we returned it and it still came out dry. The only explanation was the prefried the sliced tonkatsu to prepare for a busy rush. Big mistake. We're not going there and paying these prices for fast food. The waiter took it like a baka and didn't even notice that we did not eat it the second time. We will still go there for Hire's sushi. March 2008 - Was there again and the kitchen food still needs work, hopefully they fix that soon. In the meantime, Hire's sushi is still top notch. I can't speak for the other chefs, but give them a little time. Just avoid the little dark Asian Waitor...bad service.
Pros: Good atmosphere, decent sushi
Cons: Bad kitchen food
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