I could not disagree more with the previous post, I own a CRV , so does my daughter in law, and my son owns a Civic, all bought and serviced at Heritage Honda in Parkville. Everyone from the time you walk into the door is friendly and treats you as family. My daughter in law had a problem with her CRV and they had to order parts so they kept her car and gave her a rental to drive till hers was fixed. My son had a transmission problem with his Civic that was out of warranty and they fixed it at no charge. The sales department will work with you to find the perfect car you can afford and help with financing at the lowest possible payments. I work with Mark mostly in the service area but I have worked with others and they are all great. I try to leave my car so I don't have to wait and they don't feel hurried. That works out great and I usually pick it up after service has closed from the lady who is answering the phones in the showroom. ( another great thng I have till 9 pm to get my car)
Pros: friendly fast service
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