Honestly, I have never been so disappointed in any animal hospital. I took my dog in for a shot that normally takes 2 minutes at the most, and these women made me wait close to TWO HOURS!! They asked me for my name close to FOUR TIMES, they were not organized and did not communicate between each other. They did not even know where my file was even though i have been there many times. An emergency came in and these girls, not women just stood there, and had no idea what to do. They claimed that there was only one doctor and that is why they couldn't administer the shot, but a woman who was sitting in the waiting room talking had the nerve to call herself a doctor.After I approached these girls, i asked them how long it would be while they stood there and gossiped. They told me it would be a very long time, although i had waited for two hours. I have been to many animal hospitals and i have been there and these girls were capable of administering the shot to make my dog better and chose not to. They have no work ethic, and do not deserve any businiess.This animal hospital should be shut down, and do not give their patients any sort of service. I would not recommend Oak Mountain Animal Hospital to anyone!!!!
Pros: NONE!!!!!!!
Cons: Horrible serive, rude and inconsiderate staff, non- educated, and not suitable for any animal or human!
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