Like many others reviewing Azana, I agree that the front desk is lacking. They are snobby and incompetent. I have gone to Azana for massages, waxing, and a hair cut. The hair cut was ok. The massages and waxing I've had done have been fabulous! The people working on me were friendly and conversational. They were great in asking how I was and if I needed anything. Great in making me feel comfortable and relaxed. I would recommend the spa.
Pros: Massages, waxing, and the staff perfoming the services
Cons: Front desk
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