Wow, can't agree more about the front desk. It is like going to a trendy clothing shop where the sales people depend on the discount and act as if you are bothering them? ? ? I went for a facial, I thought the price was great and the treament, although facials are fleeting, was great. So I booked another, only to sit and sit and sit in the waiting area. People oftened popped in and out, but not for me, finally I went back to the front desk and was told the facialist was with somebody else because I was late!! I wasn't late. I couldn't believe that they didn't offer an apology worse the only offered to reschedule me for another day. Somehow my sitting in their waiting room for an hour was my fault.
Pros: the facialist, when you get to her
Cons: the front desk, atmosphere
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