This company is non-responsive when it comes to refunds. I have lost money using their dryers in six instances over the past five months.
The machines are dirty. Some even have sticky gunk in the dryer area.
The company appears to service the machine within a couple days of a service request. The problem is the company takes no responsibility for receiving money for services they did not provide. I use dryers to dry my clothes, as this is the intended purpose of a dryer. If the service person believes the problem is the result of a venting issue, this does not change the fact that I did not receive the service I paid for. Additionally, their dryers will charge for another cycle while running. The problem is they stop at the end of the first cycle and the second cycle that was purchased is never received.
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