This morning I stopped by the shop to have a minor adjustment done on my BMW E60 M5. I didn't have an appointment but when I explained the situation the owner was willing to take care of my problem on the spot. You just can't get this kind of service at a dealer or most other shops. In addition, they did an extremely thorough job and even road tested the vehicle, all within time for me to get to work. The owner seemed to take even a minor adjustment extremely personally and I really appreciated it. I'm definitely going to be a repeat customer. They truly are experts in BMWs. All the cars I saw in the shop this morning were either late model BMW's or Mini Coopers. It's good to have a shop that's dedicated to a certain brand. I'm definitely going to be a repeat customer for future maintenance here.
Pros: True BMW experts, owner takes repairs personally
Cons: they are very busy, you should definitely make an appointment
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