I always hear people talking about Bella Capelli...not really good or bad things, just talking about how big and pretty it is. So I decided to try a facial since I'm in an wedding in the next few weeks and my skin could use a pick me up. This was a horrible decision! Especially right before I was going to be photographed (in 3 weeks). The facial started out ok, the room smelled good and the bed was comfy, my tech was nice...But she didn't ask me any questions about my skin (which is very oily) and just started going to town with products. Usually during the facial I can feel how clean my skin is getting and I love how the exfoliant tingles...but not this time! It felt like numerous oils were just being rubbed around and no exfoliant was used. I got A LOT of neck and shoulder massage, which is nice, but I was there for a facial for a reason. The steamer was on the whole time, the bed had a heating pad, and hot towels were left on my neck. Soon I got really hot and uncomfortable which could definitely not have been a good thing for the facial cleansing. The facial ended and I was given water and a card with what products were used on me. She used all super moisturizing lotions, a cream exfoliant and a moisture mask! Are you kidding me? I need skin purifying and oil control! Needless to say my face broke out and now I had a new set of problems before the wedding. Never go there for skincare!!! Bella Capelli is horrible.
Pros: Pretty Salon
Cons: Price, Staff Product Knowledge, Temperature of Skin Care Room
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