I purchased a computer from Best Buy and got the extended warranty and Geek Squad policy. Something went wrong with my new computer and I was given such a run around I couldn't believe it.The plan I purchased was quite a bit of money but it was to include home care service so that I wouldn't have to bring the computer to the store. Long story short that was not the service I received and I made many trips to the store disconnecting and connecting my computer.When finally I did get to see a Geek squad rep. I was told I should have had the inhome service. WHAT I WAS TELLING THEM ALL ALONG!That was 2 years ago and I refuse to go back to the store.
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