I recently purchase a BMW and took it in to have the tires replaced. They had very bad and unusual wear and the alignment was off. They replaced the tires and claimed to do the alignment. When it came time for my next oil change I decided to see how the tire were doing. They were destroyed! The tech never checked the alignment and the tires had the exact same wear pattern. I took it back and when they actually checked the alignment the found the previous owner had actually bent a piece of the front end! Even worse I still had to pay for the new tires. \r
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While I was getting the tire problem solved I also asked for an oil change. This time the tech missed a service engine light and a major emissions problem that was found when I went to get the car inspected. While Kenny is nice his mechanics seem to be incompetent.
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