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Terrible customer service - Review by citysearch c | Ottawa Animal Hospital West

Ottawa Animal Hospital West

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Terrible customer service 3/15/2008

I am so glad I left this vet clinic. Their staff has to be the most unprofessional I've ever seen. When I would take my cats there, the staff up front would talk openly about topics that were more suited to a tabloid, belittle other staff members and even joked around very loudly about those who were 'different'. It was highly inappropriate. Worst of all, the office manager is not friendly at all, and seemed to encourage the unprofessional behavior. As for the services themselves, they are highly overpriced, and clients who spend lots of money there get special treatment. I never once got the feeling they cared for my pet- they only wanted my money. Cons: Office staff, Customer service, high prices more
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