Changes used to be a wonderful salon. I have been going there for the past 5 years. The prices nearly doubled and the quality of service has not been the same lately. I can not say that any one thing has changed my mind. I have just found other places that have a better value for the money and better customer service. They really do not care about the client here. I made one comment the last time I was there and they made me feel like I was wrong in doing so. I am the client! I am always looking for good recs before I go to a new place and just felt like others needed to know about the lack respect this company gives to its clients. It is really a shame in a customer service industry.
Cons: an owner who cares more about money than her customers
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