The outstanding customer service I received from Reliance Refrigeration is unbelievable! I called them on a Saturday morning and explained the problems I was having with my heat pump. Dalan said he would be over that same day to see what was going on with the unit. He came over later that afternoon. I knew the HVAC system was living on borrowed time since my unit was over 14 years old. Dalan confirmed that I would need a new system. He said that it would be ordered and he would call me on Monday to schedule the installation. Monday morning I received a call scheduling the date and time. Both Dalan and his dad were at my house at the exact hour they scheduled. It seems like it is the exception to the rule to actually show up at the appointed time but they were there. The installation was completed without a hitch and the house and yard were left immaculate.\r
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It is so refreshing to find a company that cares, does a great job and has outstanding customer service! I highly recommend Reliance Refrigeration to anyone who wants a quality job with old fashion values about putting the customer first! Thank you Dalan!
Pros: Customer oriented, quality service, outstanding customer service
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