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Stay away, bad service - Review by citysearch c | Gloria's Cocina Mexicana

Gloria's Cocina Mexicana

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Stay away, bad service 3/6/2008

After they take your order, they never come back again to ask if you need anything. I never got a refill on my water and my food was cold. My sister never got tortillas with her order and the waitress fought with her over that. You only get one basket of chips and salsa. After that, you have to pay a $1 for salsa and $1 for chips. They also charge $1 for an extra order of tortillas. We had been there for 1 hour and 50 minutes when the hostess came over and told us in a rude manner that our time was almost up. Apparently, you have to leave after 2 hours since that is their NEW limit for customers, even though we were a party of 9 and spent well over $100. Maybe since their gratuity was already included in the check they felt they did not have to work for it and instead gave us bad service. The manager was NOT helpful at all. She took no action whatsoever. After going here for many years, I don't plan to return ever again. Pros: Food is ok, drinks are better Cons: Bad service and long wait more
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