My brother took my car there to have the viper alarm installed, they kept giving him the run around. They told him that my car would be ready at 3:30 but when he arrived they hadn't even begun to work on my car. They told me brother to come back at 7:00, just as my brother was arriving, he and my brother in law noticed that one of the employees had locked my keys in the car and instead of calling a locksmith or towing company (someone who could actually open my car) the idiot working on my car decided to take a wire to my car (my opinion - I really believe that this idiot hoped to open the car before my brother arrived but he was S.O.L!) - in his attempt to open my car he scratched my paint job, damaged my weather stripper and interior and another part to the door! I honestly believe that if my brother wouldn't have caught them in action and if the moron would have succeeded to open my door using his wire (the IDIOT!) would have probably not said anything and if we would have mentioned that damage he would have probably tried to say that the damage was already there! Anyhow after the damage was already made to my car a locksmith was finally contacted - who actually had the common sense to use the proper tools to open my door. Now they are giving me the run around (supposedly trying to accomodate me for the damage) and there excuse and I quote ""Accidents do happen"" - This place is the worse place to go to, they are very rude, unprofessional and even under NEW Management they have BAD service!!!!
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