As with reviewer number 3, I have not experienced anything like what reviewers 1 and 2 were talking about. I've been using this place for various services since about 1990. Now maybe it is different for cats than dogs but my cats were always quite well treated there. And I am picky - very picky. Yet when they boarded there I really never felt I had to worry about them. Over the years, even at some of the so called ""top notch"" high end places we had various problems ranging from kennel coughs to potential major disease exposure - but not with Howl A Day. Yes, they are somewhat old fashioned. No, it is far from a shiny and new building. Yes, sometimes there is less than perfect professional attitudes - but I personally like that - this place has staff that are human beings rather than shiny happy competent robots. No, you probably won't find the latest and greatest in holistic health care here - but you will find good old fashioned common sense care here. After all these years, to be able to still feel that good towards any pet boarding place is something I find a bit remarkable and says to me that there sure is something they do right here. I'd quite comfortably recommend them to anyone wanting decent and affordable pet boarding.
Pros: They care about individual animals and remember each one.
Cons: Maybe a little slack on the decor and shininess.
more