My mom and I were members of Highpoint for many years. When I moved away she called to cancel our membership (with the month notice required). She was told on the phone that our membership was cancelled in time, but then the next month she was charged over $100 and we hadn't been to gym at all in 1 month. After they had my moms money they were EXTREMELY uncooperative and the manager CARLOS SOSA was always conveintly ""out"" or ""on break"" when my mom called to try and resolve the issue. That was over 4 months ago. They recognized she did cancel in time but NEVER credited her account and basically told her she was ""SOL"". Go to Definied Fitness and save yourself the hassle!
Cons: unauthorized charges to account
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