Our first trip here was nice. Tonight was horrible. Our food was delivered to the table right next to us (arm length away). The woman returned the wrong order while the gentleman began eating his. The waiter then came out and got his plate- stating it was the wrong order too. We watched him walk to the kitchen and within seconds return with the same two plates! Mine (that went to the woman) was cold, my partners was the previously eaten dish! When we confronted the waiter he said it was a fresh dish. We pointed out that it had been stirred up and parm cheese sprinkled on one side of it. We asked to speak to the manager, she was embarrassed and stated she would get us fresh food and take care of the meal. She even added ""and please feel free to order dessert as well."" Fresh food came, although my side dish never did come. After our plates were cleared the server asked about dessert. My partner ordered a canoli to go and I asked to see a dessert menu. The server returned with the check! He stated he took off our appetizers (soup and salad) and have a good night! The manager rushed over to grab the check. Then she returned it with a balance of $19 for our drinks. My dessert order was never taken. We inquired why she charged us for the 2 drinks we ordered at the start of the meal and her response was ""didn't you order drinks?"" .... yes, well we also ordered a fresh meal not a plate of food that our neighboring table had just taken bites out of! Are you kidding! We asked why she had said that she was taking care of our check. Our total check was only $50 (if you take our the side dish that I never got) and she wanted us to pay the $19 for drinks. Finally she grabbed the check stating ""fine, I will just take care of it"". The two neighboring tables, including the one we shared our plate with, were equally appalled. I can't remember the last time we left less then a 20% tip, this was the first time in all my years to leave no tip. Be careful...
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